Thank you for shopping with us! Below are the terms and conditions governing our Shipping Policy. By placing an order on our website, you fully accept and agree to these terms.

1. 
   
   ORDER PROCESSING & DISPATCH
   
   
   All orders are typically processed and dispatched within 1–3 business days (excluding weekends and public holidays). Processing time is separate from transit shipping time.
   
   
2. 
   
   ORIGIN & SHIPPING ESTIMATES
   
   
   To maintain competitive pricing and streamlined global logistics, our goods ship directly from our regional fulfillment centers in Mainland China.
   
   
   • Estimated Standard Delivery Time: 7–15 business days.
   
   
   All delivery timelines are estimates and not guaranteed. Transit times may fluctuate due to factors outside our control such as carrier backlogs, customs inspections, and international logistics disruptions.
   
   
3. 
   
   SHIPPING RATES & FEES
   
   
   Shipping cost is calculated dynamically at checkout based on package weight, dimensions and destination. Once an order has been dispatched, the final shipping fee displayed at checkout is non-refundable.
   
   
4. 
   
   DELAYS, FORCE MAJEURE & LIABILITY
   
   
   We cannot be held responsible for shipment delays caused by circumstances beyond our reasonable control (Force Majeure), including customs clearance, natural disasters, extreme weather, carrier strikes, government restrictions or pandemic-related disruptions.
   
   
   Orders cannot be cancelled and shipping fees will not be refunded for delays occurring while the package is in transit.
   
   
5. 
   
   PROOF OF DELIVERY & RISK OF LOSS
   
   
   Risk of loss or damage transfers to the buyer once the package is handed over to the logistics carrier.
   
   
   • If tracking information provided by the carrier shows status as “Delivered”, this constitutes official proof of successful delivery.
   
   
   • We are not liable for theft, loss or misplacement of packages after the tracking status shows delivered. Refunds or replacements will not be provided for orders marked as delivered.
   
   
6. 
   
   CUSTOMS, IMPORT DUTIES & TAXES
   
   
   Customers are responsible for complying with local import laws and regulations. All import duties, customs charges, VAT and brokerage fees incurred during shipping are the sole responsibility of the customer.
   
   
   If a shipment is returned or destroyed because the customer declines to pay applicable customs charges, no refund will be issued.
   
   
7. 
   
   INCORRECT SHIPPING INFORMATION
   
   
   You are responsible for entering an accurate, complete shipping address, contact name and phone number at checkout. We cannot offer refunds or replacements for items lost, misdelivered or returned due to incomplete or incorrect address information provided by the buyer.
   
   
8. 
   
   DAMAGED SHIPMENTS & UNCLAIMED PARCELS
   
   

• If your package arrives visibly damaged, you must provide clear photos of the outer packaging and damaged product within 48 hours after delivery for us to review claims.
• Packages refused by the recipient or left unclaimed and returned to our warehouse will incur return shipping fees, which will be deducted from any eligible refund.

For all shipping-related support, please contact our team at contact@techhuntersoptics.com.